MTN - Hisense Voucher Redemption Form

	MTN - Hisense Voucher Redemption Form
	Welcome to the online voucher redemption form exclusively for MTN – Hisense combo deal customers. For more information on the MTN – Hisense deals available please click here. Please read through the form carefully and check your details before clicking submit as once submitted you will be unable to edit the details you have entered. Please note certain fields are mandatory. All mandatory fields are marked with an asterisk*. If you experience problems or need help with this form please email delano@hisense.co.za or call us on +27 11 314 7718.
Contract Holder's Details
	First Name:	*
	Surname:	*
	ID No:	*
	Contact No.:	*
	Additional Contact No.:
	Delivery Address:	*
	Province:	*
	Postal Code:	*
	Email Address:	*

TV License Details
	Please note that SABC TV license legislation states that only the contract holder or the legal spouse thereof may present a valid TV license for television goods issued by Hisense. There are no exceptions to this rule unless authorisation is given in writing from the SABC. If you have come to an agreement with the SABC please send the authorisation letter and your contact details to sales@hisense.co.za or call +27 11 314 7718. If your MTN / Hisense combo deal does NOT include a television set please check the box provided.
	First name of license holder:
	Surname of license holder:
	Nine Digit TV license account number:	*
	ID no of TV license holder:	*
	Physical address of license holder:	*
	Province:	*
	Postal code:	*
	Contact number of license holder:	*
	My MTN / Hisense combo deal does NOT include a television set.

Third Party Details
	If you are unable to receive the delivery yourself and would like someone else to sign and receive your goods for you, then you would need to complete the following third party details. If you are able to receive the delivery yourself please leave this section blank.
	Name:
	Surname:
	ID No:
	Relationship with third party:
	A signed letter giving permission to the third party to receive and sign for the delivery on your behalf will be required by the courier company. The courier will contact you prior to delivery to request these documents and to arrange a delivery date with you.
Voucher Details
	Please provide the voucher number/s found on the Hisense product voucher/s issued with your MTN package. If your package came with more than one Hisense product voucher, please enter all the voucher numbers for all vouchers you have received. This includes multiple contracts.
	Example:	3269/0001
	Voucher Number 1:	*
	Voucher Number 2:
	Voucher Number 3:
	Voucher Number 4:
	Voucher Number 5:
	Voucher Number 6:
	Due to the fact that delivery is done by a third party, Hisense is unfortunately unable to advise an exact date or time of delivery, but we assure you that you will be contacted by the courier company to confirm your details and make the necessary arrangements prior to the delivery.

	CAPTCHA
		Please retype the code in the image on the left:
	Once submitted, your details will be sent to MTN for confirmation and your TV license will be validated using the SABC’s online validation portal system. These processes are usually completed within 24hrs but can take up to three working days. Upon successful completion of the above processes, your application will be invoiced and handed over for delivery. Delivery will take three to seven working days from the date of the Hisense invoice.

	Click here if you have completed the form and would like to submit your details to redeem your Hisense vouchers

CUSTOMER TERMS AND CONDITIONS
1.1	Customers will redeem vouchers against the selected model on contract based on MTN contract approval. Claims will be from First Technology MTN redeem centre who will arrange delivery direct to customers nationally.
1.2	Deliveries take 3 to 7 working days from date of Hisense Invoice.
1.3	MTN customers are required to acknowledge receipt of their goods by writing in their full names, date received and signing the delivery note.
1.4	The delivery agents are required to validate the customer details and obtain a copy of their valid ID document or Drivers licence on delivery.
1.5	The redeem and vendor (manufacturer) repair centres will offer telephonic support to customers with technical /set up issues and queries.
1.6	Any physical damage will not be covered by the vendor warranty.
1.7	Warranty terms and conditions on the Hisense products are held by the vendor (manufacturer) and not MTN.
1.8	Standard terms and conditions apply.
1.9	Only while stock lasts.
1.10	All the above conditions are subject to the submission of the correct information by the contract customer.